We don't build AI for tech companies. We embed dedicated AI operations partners inside service businesses — automating calls, estimating, scheduling, compliance, and everything between the phone and the invoice.
Quick Answer
The AI Operations Company Built for Service Businesses — We don't build AI for tech companies. We embed dedicated AI operations partners inside service businesses — automating calls, estimating, scheduling, compliance, and everything between the phone and the invoice. Businesses using Ironback see $95K+ average operational waste per service business.
The Problem
Service businesses lose $50K–$150K per year to operational waste. Missed calls after hours, slow estimates, paper-based compliance docs, manual scheduling, and zero follow-up on open quotes. The problem isn't that AI can't fix it — it's that nobody builds AI for how service businesses actually operate.
What Ironback Is
What Ironback Is Not
How It Compares
| Ironback (Service Business Focus) | Enterprise AI Firm | SaaS Stack | Doing Nothing | |
|---|---|---|---|---|
| Built for service businesses | ✓ Exclusively | Enterprise focus | Generic | N/A |
| Builds + operates | ✓ | Builds, then leaves | Self-service | Neither |
| Year 1 cost | $96K | $200K–$500K | $24K–$60K | $0 (losing $95K+) |
| Categories covered | All 7 | 1–2 | 1 per tool | 0 |
| Time to value | 2 weeks | 6–12 months | Months (DIY) | Never |
| Commitment structure | 3-month min | No | No | No |
Industries We Serve
We specialize in specialty trades and high-urgency service businesses.
Results You Can Expect
Frequently Asked Questions
Mid-size specialty trade outfits — $1M–$20M in revenue, 5–50 employees. Fire sprinkler, fire suppression, biohazard, compressed air, generators, boilers, hydraulics. If you've got dispatchers, compliance paperwork, and field crews, we're built for you.
AI operations is the entire back-office workflow automated with AI: how calls are answered, estimates are generated, compliance docs are filed, quotes are followed up on, crews are scheduled, reports are created, and inventory is managed.
Software gives you a login. We give you a person. Your dedicated partner selects, configures, integrates, and operates the right AI tools for your specific business. You get the benefit of the tools without the burden of managing them.
Currently we focus on US-based service businesses. Our compliance knowledge, licensing awareness, and market data are US-specific.
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