One dedicated partner learns your operation and owns the roadmap. A team assesses, builds, integrates, and runs the work. Three-month minimum, then month-to-month.
3-MONTH MINIMUM · MONTH-TO-MONTH AFTER
How we compare
Software, advice, and accountable operations are different purchases.
| Buy more software | IRONBACK | Traditional consultant | |
|---|---|---|---|
| What you buy | Features and licenses | An owned operating workflow | Advice and recommendations |
| Works across systems | Only available integrations | Yes, within the approved scope | Depends on scope |
| Implementation owner | Your team | Dedicated Ironback partner | Usually your team |
| Build capacity | Vendor configuration | Partner plus build team | Depends on engagement |
| Runs it after launch | Your team | Yes | Only if included |
| Commitment | Usually annual license | 3 months, then month-to-month | Fixed-scope project |
| Commercial model | Per user, feature, or usage | $8,000/month | Hourly or fixed fee |
Common questions
A flat retainer keeps assessment, implementation, integration, and ongoing operations under one commercial model. The scope is prioritized against the value and feasibility of each opportunity.
Three months, then month-to-month. Cancel with thirty days notice any time after that. There is no annual lock-in or savings guarantee; the month-to-month structure is the risk boundary.
We audit the operation across seven categories, document the systems and exceptions, establish an operating baseline, rank the opportunities, and begin the first priority build.
Build and run. We implement the highest-value workflows across the software you already use, resolve exceptions, support adoption, and report progress against the agreed baseline. Your dedicated partner owns the account; the team does the work.
Your dedicated partner, the build team, implementation work, ongoing operations, and monthly reporting are included. Existing software licenses and approved third-party costs remain your responsibility unless the agreement states otherwise.
An internal hire adds permanent headcount and requires the company to assemble supporting skills. Ironback provides one accountable partner backed by an existing implementation and operations team.
Traditional consulting may stop at recommendations. We combine assessment and prioritization with implementation, integration, and ongoing operations.
Start with the Operations Scorecard. Four questions identify the workflow worth investigating first and the measure that should prove it works.