A solution we build and run

A Dedicated AI Operations Partner, Backed by a Team That Builds and Runs the Work

One accountable partner owns the roadmap and relationship. Our implementation and operations team builds, integrates, and maintains the prioritized automations.

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Quick Answer

AI Operations Partner — One accountable partner owns the roadmap and relationship. Our implementation and operations team builds, integrates, and maintains the prioritized automations. This is one example of what we build and run inside the flat $8,000/month Ironback retainer. 8 deliverables below.

Scope, sequence, and projected EBITDA impact are documented in the Month 1 AI Value Assessment. Actual results depend on the operating baseline, adoption, data quality, system access, and implementation constraints.

What You Get

Representative scope. Final priorities depend on your systems, data access, and assessment.

One dedicated AI operations partner who owns the relationship and roadmap
Build and operation of the highest-priority opportunities identified in the assessment
System monitoring and maintenance: proactive fixes before issues affect operations
Monthly value reporting against agreed operating baselines and documented assumptions
Quarterly business reviews with expansion roadmap and new opportunity identification
Integration management: keeping all connected systems running and up-to-date
Staff training on new tools and processes as they're deployed
On-call support for urgent operational issues

How It Works

Discovery & Assessment Month 1

Run the operational audit across seven categories, establish baselines, prioritize opportunities, and start the first build

Foundation Build Month 2+

Build and run the top opportunities in sequence, subject to data access, technical feasibility, and operating risk

Expansion & Optimization Month 2+

Measure observed performance against the baseline, improve deployed systems, and train staff on approved processes

Ongoing Operations Month 4+

Continuous monitoring, monthly ROI reporting, quarterly expansion planning, proactive system maintenance

Frequently Asked Questions

How is this different from hiring an operations manager?

An operations manager leads people and makes broad operating decisions. Ironback focuses on finding, building, integrating, and running prioritized automation workflows. One dedicated partner owns the relationship and roadmap, while a team handles implementation and operations.

What does 'embedded' actually mean?

Your partner attends your team meetings, learns your customers, understands your peak seasons, and knows your techs by name. They're not an outside vendor sending generic recommendations — they're an operational team member who happens to specialize in AI and automation.

What if we outgrow the engagement?

The retainer stays flat while priorities change. After the three-month minimum, the engagement is month-to-month, so you can continue while the work earns its place or cancel with the notice described in the agreement.

Ready to get started? Let's talk.

Book a free 20-min call. No pitch, no pressure — just a conversation about your operation and whether this engagement is the right fit.

Get your Operations Scorecard Book a 20-min call