Tracks warranty expirations and service intervals for every piece of equipment. Sends proactive reminders before warranties lapse.
Quick Answer
Warranty & Service Reminder tracks warranty expirations and service intervals for every piece of equipment. Sends proactive reminders before warranties lapse. Ironback deploys this in 3-5 business days with a typical ROI of 5-12x within 6 months.
The Problem This Solves
Customers forget about warranties, maintenance schedules, and annual inspections. They call a competitor when something breaks because they forgot you installed it 3 years ago. Meanwhile, you're sitting on a database of equipment you installed with known service intervals — and doing nothing with it.
How It Works — Step by Step
Action: System creates service schedule: next maintenance due date, warranty expiration, annual inspection date
→ Every piece of equipment tracked with a proactive service timeline
Action: Customer receives email: 'Your [equipment] is due for [service type] next month. Book now to avoid downtime'
→ Customer books proactively instead of waiting for a breakdown
Action: Customer notified: 'Your warranty on [equipment] expires [date]. Schedule covered service now before it expires'
→ Warranty-covered work captured before it becomes out-of-pocket for the customer
Action: Escalation: second reminder + owner alert for high-value accounts
→ No customer falls off the radar — persistent but professional follow-through
Questions About This Automation
We start capturing data from today forward. Every job completed with digital forms feeds the system. Historical data can be batch-imported from service records, manufacturer registrations, or even old invoices.
Directly. Warranty expiration reminders are the perfect moment to pitch a maintenance contract: 'Your warranty is ending — here's how to keep your equipment covered.' Conversion rates are 20-30% at this touchpoint.
Each proactive service reminder converts at 25-40%. At $500-$5,000 per service visit depending on equipment type, a database of 200 tracked units generates $25K-$200K in annual recurring service revenue that would otherwise go to competitors.
Book a free 30-minute call. We'll confirm this automation fits your setup and walk through exactly what deployment looks like for your business.