Lead Recovery

Missed Call Text-Back

Auto-texts missed callers within seconds to keep them in your queue instead of calling a competitor.

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8-15x within 30 daysTypical ROI
24 hoursDeploy time
3 toolsIntegrated
5 industriesSupported

The Problem This Solves

Service business owners miss 20-35% of inbound calls while working on jobs. In high-urgency niches, the caller hangs up and dials the next contractor within 60 seconds. Every missed call is a lost job.

How It Works — Step by Step

1

Inbound call goes unanswered after 4 rings

Action: System detects missed call and captures caller ID

Caller identified within 2 seconds

2

Missed call detected

Action: Personalized text sent: 'We're on a job. What equipment/issue? We'll call back in 15 min'

Caller stays in queue instead of calling competitor

3

Caller responds with details

Action: Response captured and routed to owner/dispatcher with priority flag

Job details available before callback

4

15-minute callback window

Action: Owner receives reminder to call back with full context

Informed callback with job details already in hand

Tools Used

  • Telnyx
  • Twilio
  • CRM Integration
🛡️
Included in retainerThis automation is deployed as part of the Fractional AI Operations retainer. Setup, testing, monitoring, and optimization included.

Questions About This Automation

How fast does the text go out?

Within 5-10 seconds of the missed call. The caller hasn't even put their phone down yet.

Can we customize the message?

Yes. Most clients use a message specific to their niche — hydraulic repair companies ask about equipment type, tree services ask about the situation.

What if the caller doesn't text back?

30% respond immediately. For the rest, a second text goes out 2 hours later. Combined response rate is 45-55%.

Does this replace needing to answer the phone?

No — answering is always better. This catches the ones you miss. For 24/7 live answering, see the AI Voice Agent.

What's the actual ROI?

At $7,500-$14,000 average ticket in most of our niches, recovering 2-3 missed calls per month adds $15K-$42K in revenue. The system costs a fraction of one recovered job.

Ready to deploy Missed Call Text-Back?

Book a free 30-minute call. We'll confirm this automation fits your setup and walk through exactly what deployment looks like for your business.